Privacy Policy

1. What we collect and why

We collect only what is necessary for stated purposes, including:

Account & login: phone number, SMS codes, WeChat/carrier login identifiers, nickname, avatar; optional on-device Face ID/fingerprint to unlock a local session (biometrics stay on device).

Family & enrollment: profiles, wishlists, course/class selections you submit.

Support & messaging: text/images/audio/video in chat and system notices. Images are compressed on device before upload.

Reviews: content and media you publish.

Travel documents (when you use the feature): passport page images/OCR, entry form data, ID appeal materials you upload.

Location (with permission): city/nearby features. iOS/overseas prefer system GPS (WGS84); mainland Android may use Amap (GCJ-02). You can revoke permission in system settings.

Device & logs: model, OS, app version, push tokens, network type, crash/ops logs for reliability, push and security.

Orders/payments (if any): order status; card data is handled by licensed processors.

2. Children and minors

The App serves families planning language study/stay and may involve minors’ data. We process minors’ data only with guardian consent or as necessary to perform a contract. Guardians should supervise use. Contact us to delete unauthorized children’s data.

3. Sharing

We do not sell personal data. We share only: with your consent; with processors (cloud/OSS, SMS, push including APNs/OEM channels, maps, speech) under contracts; with institutions you choose to contact; when required by law; or in corporate transactions with continued protections.

4. Cross-border transfers

Systems may be hosted in China and/or overseas (including nodes serving Malaysia). Cross-border transfers use encryption and access controls and comply with applicable transfer requirements. By using the service you understand some data may be processed across borders as needed to provide the App.

5. Cookies, SDKs and advertising tracking

The website may use cookies/local storage for locale and session. Push/login SDKs may use push tokens (e.g. ClientID) to deliver messages; this is not Apple “Tracking” across apps.

We do not enable the advertising identifier (IDFA), do not request App Tracking Transparency (ATT), and do not use your personal data for cross-app/website advertising tracking or sell it for that purpose.

App Store privacy labels will disclose data types collected for features (e.g. contact info, location, identifiers) for App functionality, account security and notifications—not advertising tracking.

6. Retention and security

We keep data only as long as needed for stated purposes or legal duties. Chat media may be purged on a schedule. We apply access control, encryption and least privilege; no method is 100% secure.

7. Your rights

Depending on law, you may access, correct, delete, withdraw consent, cancel your account, and request explanations. Malaysian users may also exercise PDPA access/correction rights. Use in-app settings or contact us below; we may verify identity before acting.

8. Third parties

Apple, Android OEMs, Amap, WeChat, cloud providers and similar partners process data under their own policies when required for features.

9. Updates

We may update this Policy and will notify you of material changes via the App or website. Continued use after notice means you acknowledge the update; where consent is legally required, we will ask again.

10. Contact

Operator: 成都英游科技有限公司

Privacy email: privacy@myklcc.com

Website: https://myklcc.com

You may also complain to competent authorities (e.g. PIPL regulators in China; PDPA Commissioner in Malaysia).